Last Update: 07/08/2025
Doctor Reefer does not accept returns or offer refunds or exchanges for any products purchased through our website.All sales are final. We strongly encourage customers to review product details carefully before completing a purchase.This policy is in accordance with standard practices under the Federal Trade Commission's (FTC) guidelines for e-commerce businesses and consumer rights. As no returns or exchanges are offered, Doctor Reefer is not responsible for any dissatisfaction or misinterpretation of the product.
Shipping Coverage: Doctor Reefer ships exclusively within the United States. International shipping is not available at this time.
Processing Time: Orders are processed within 3–5 business days (excluding weekends and holidays) from the date of order confirmation. Delays may occur during high-volume periods.
Carriers: We use USPS and FedEx for all shipments. A tracking number will be provided via email once your order is shipped.
Restrictions: There are currently no shipping restrictions related to cannabis-adjacent content. Doctor Reefer merchandise does not contain cannabis or THC.
We operate in accordance with the FTC’s Mail, Internet, or Telephone Order Merchandise Rule (16 CFR Part 435).